Summary: all purchases and renewals are final; we do not offer discretionary refunds. We correct billing errors and honor refund rights required by law. Annual subscriptions can be canceled through the Stripe Billing Portal before renewal and remain active through the paid term. Lifetime purchases do not renew.
1. Prices and plan shown at Checkout
The exact plan, amount, currency, renewal interval, and any tax shown on the Stripe-hosted Checkout page control your purchase. ClipForge currently defines a $19.99 yearly subscription, a qualifying $49.50 one-time launch lifetime offer, and a $99 standard one-time lifetime offer. Promotion availability depends on verified server allocation and may change before Checkout is created.
2. Annual subscription cancellation
You may cancel an annual subscription through the Stripe Billing Portal link provided by ClipForge. Submit cancellation before the renewal date and time shown in the Portal. Cancellation is effective at the end of the already-paid billing term unless the Portal or applicable law states otherwise. You retain licensed access through that term, and no later renewal should be charged.
ClipForge sends transactional reminders approximately 30 days and 7 days before a scheduled renewal when the service has a deliverable address and current billing state. Reminders are a courtesy and do not replace your responsibility to manage the subscription. If the Portal confirms cancellation but a later renewal is charged in error, contact us promptly with the receipt or Stripe transaction reference.
3. Founding first-100 conversion
The first 100 qualifying successful annual purchases are converted to lifetime access. CTF Designs retains the initial $19.99 payment, grants a lifetime entitlement, and cancels future renewals. The conversion is not a refund and does not create a recurring charge.
Promotion position is assigned atomically after verified payment. It is limited to one allocation per customer and is not recycled after refund, chargeback, or repeat purchase. A refund or payment reversal ends the associated lifetime entitlement. If an ineligible or stale promotional Checkout crosses an allocation boundary, fulfillment may be paused for review; we will not silently charge a price difference.
4. Lifetime purchases
A lifetime license is a one-time payment with no automatic renewal. The launch lifetime price is $49.50 for eligible customers within the stated allocation; the standard lifetime price is $99 afterward, unless Checkout displays another authorized price. “Lifetime” has the meaning stated in the EULA and License Policy and does not guarantee indefinite third-party services, operating-system compatibility, or a separate future paid product.
5. No discretionary refunds; billing errors and legal rights
We do not offer refunds for a change of mind, unused access, cancellation during a paid term, a missed renewal cancellation, loss of access to a third-party platform, or hardware that no longer meets documented requirements. This no-refunds policy applies to initial purchases and renewals, except where applicable law requires a refund or we must correct a billing error.
Contact us if you were charged twice, charged after a confirmed timely cancellation, charged an amount different from Checkout, or did not authorize the transaction. We will investigate and correct verified billing errors. If you encounter a material ClipForge defect, contact support so we can investigate and provide a remedy required by applicable law. Nothing here limits a non-waivable consumer remedy.
Send billing-error or statutory-rights requests to [email protected] with the purchase email, approximate date, plan, and Stripe receipt or transaction reference. Do not send a full payment-card number or customer key.
6. Effect of a refund, reversal, or dispute
A full or partial refund, chargeback, dispute, reversal, or unauthorized-payment determination may revoke the associated ClipForge entitlement, remove active device registrations, and end support or online recovery for that purchase. Promotion positions are not restored or reassigned.
An offline signed license file cannot always be technically recalled until the device reconnects. That limitation does not authorize continued use after the license is revoked. You must stop using and delete affected license copies after a refund or termination.
7. Failed payments and grace
If an annual renewal payment fails, Stripe may retry it and ClipForge may provide a limited access grace period. Later failed-payment events do not extend grace indefinitely. Successful payment restores the annual state; cancellation or terminal failure ends renewal according to the billing state and EULA.
8. Statutory and regional rights
You may have mandatory cancellation, cooling-off, conformity, warranty, or refund rights based on your location and the circumstances of purchase. Those rights remain available and override inconsistent portions of this policy. Where law requires express consent to immediate digital performance or acknowledgment of a cooling-off consequence, the applicable Checkout or delivery flow will control; we do not use this policy to fabricate or waive consent.
Contact us if you believe a statutory right applies and identify your country or region so we can evaluate the correct rule without assuming a jurisdiction.
9. Processing times and payment method
When a refund is required by law or used to correct a verified billing error, it is submitted to Stripe for return to the original payment method when practicable. Bank and card-network posting times are outside our control. We will not ask you to pay a fee, buy a gift card, disclose a password, or move money to receive a legitimate ClipForge refund.
10. Contact
CTF Designs, LLC
[email protected]
Use the Stripe Billing Portal for routine annual cancellation. Use email for billing errors, statutory-rights requests, or if the Portal is unavailable.